Service delivery | Bizcommunity

Service delivery | Bizcommunity

News

New GenG Engage app tackles gender-based violence in SA

Inclusion, Empowerment & Social Justice

New GenG Engage app tackles gender-based violence in SA

3 days

Injecting new energy into the economy via youth entrepreneurship

Research Reports

Injecting new energy into the economy via youth entrepreneurship

Issued by Next Generation 15 Apr 2025

Thornybush Safari Lodges receive 5-star butler and front of house training from Sam Hospitality

Hospitality

Thornybush Safari Lodges receive 5-star butler and front of house training from Sam Hospitality

Issued by Sam Hospitality 14 Apr 2025

Image source: sebastien decoret –

Law Practice

Master's Offices launch digital trust management - QR codes to enhance security

Elani Volschenk and Nothando Khanyile 14 Apr 2025

Is it the end of traditional CX and the rise of consumer dictatorship?

CRM

Is it the end of traditional CX and the rise of consumer dictatorship?

Dheeraj Gowrie 9 Apr 2025

Source: Pixabay.

Smart Buildings & Cities

Leveraging technology: A new hope for South African municipalities drowning in debt

9 Apr 2025

Understanding the 2025 VAT increase: Key considerations for South African business owners

Taxation & Regulation

Understanding the 2025 VAT increase: Key considerations for South African business owners

Issued by Tax Debt Compliance 8 Apr 2025

Manzi Water to open multiple outlets across SA

Food & bev. services

Manzi Water to open multiple outlets across SA

8 Apr 2025

Source: Reuters.

Economy

2025 Budget revealed: 61% allocated to social needs, says Ramaphosa

7 Apr 2025

Image source: limbi007 –

Legislation & Regulation

Kenya launches national strategy for responsible AI development

3 Apr 2025

Sonja Cilliers and Maryke Groenewald from Professional Mind Resilience Institute (PMRI), South Africa

Law Practice

Why legal professionals need to start thinking like designers

Sonja Cilliers and Maryke Groenewald 2 Apr 2025

Is Gmail’s AI Search a game-changer for users or an invasion of privacy? (Image supplied)

Artificial Intelligence

Exclusive | Gmail’s AI Search: Game-changer or a privacy nightmare?

2 Apr 2025

Source: . The Nelson Mandela Bridge in Johannesburg, South Africa.

Construction & Engineering

World Bank and South Africa unveil R55bn plan to revitalise cities

1 Apr 2025

Infrastructure & Utilities

History made as Cape Town reveals R39.7bn infrastructure investment plan

31 Mar 2025

Source: Supplied.

Smart Buildings & Cities

South Africa's tech-driven gated communities set a new global standard

28 Mar 2025

Can franchising in SA keep up with global growth?

Franchising

Can franchising in SA keep up with global growth?

Ayabulela Njingolo 26 Mar 2025

Source: James White, director of sales and marketing at Turnberry Management Risk Solutions.

Financial Services

The crucial role of partnerships in closing healthcare insurance gaps

James White 24 Mar 2025

Sam Hospitality brings world-class safari lodge training to East Africa

Skills Training

Sam Hospitality brings world-class safari lodge training to East Africa

Issued by Sam Hospitality 14 Mar 2025

Circular Economy & Waste Management

New fleet to aid Nelson Mandela Bay waste collection efforts

14 Mar 2025

Source: Reuters. South African President Cyril Ramaphosa answers lawmakers' questions at the parliament in Cape Town, South Africa, 11 March, 2025.

Budget Speech

#Budget2025: Elevated VAT rates set for 2025-27

Katja Hamilton 12 Mar 2025

The Southern African Institute of Welding (SAIW) has unveiled a strategic renewal plan to elevate the quality of skills training, expand service offerings, and modernise operations (Image supplied)

Science & Engineering

SAIW's strategic renewal plan to elevate skilled artisan status, NECSA partnership reinforced

12 Mar 2025

Microsoft vice chair and president, Brad Smith with President of the Republic of South Cyril Ramaphosa

Cloud

Microsoft adds R5bn to SA investment with youth and SME benefits

7 Mar 2025

Female entrepreneurs graduate from WiT Accelerator Programme, 5 walk away with $10,000 seed funding

Tech Startups

Female entrepreneurs graduate from WiT Accelerator Programme, 5 walk away with $10,000 seed funding

7 Mar 2025

Simple and affordable: Capitec disrupts bank fees

Banking

Simple and affordable: Capitec disrupts bank fees

Issued by Capitec Bank 7 Mar 2025

Travel

Flight Centre Travel Group appoints Mummy Mafojane as general manager of FCM South Africa

6 Mar 2025

South Africa’s palliative care standards earn global recognition

Palliative care

South Africa’s palliative care standards earn global recognition

Issued by COHSASA 4 Mar 2025

Source: Reuters. Finance Minister, Enoch Godongwana.

Taxation & Regulation

VAT increase versus spending cuts: South Africa’s budget dilemma explained

28 Feb 2025

The art of leadership in a high-stakes environment

Services

The art of leadership in a high-stakes environment

Issued by BET Software 26 Feb 2025

New leadership announced for construction industry body

Construction & Engineering

New leadership announced for construction industry body

18 Feb 2025

Stiles Knysna to temporarily close its doors on 28 February 2025

Retailers

Stiles Knysna to temporarily close its doors on 28 February 2025

Issued by Stiles 18 Feb 2025

SAIW implements strategic overhaul to boost efficiency and service delivery

Skills Development

SAIW implements strategic overhaul to boost efficiency and service delivery

17 Feb 2025

From crisis to renewal: How private investment can turn South Africa’s freight challenges around

Logistics & Transport

From crisis to renewal: How private investment can turn South Africa’s freight challenges around

Mark Evans 17 Feb 2025

2025 Budget Speech: What it means for your small business

SMEs

2025 Budget Speech: What it means for your small business

Wandile Mnguni 12 Feb 2025

Financial Services

Review of the State of the Nation 2025

Issued by Aluma Capital 7 Feb 2025

Source: Supplied. Bani Kgosana, chief revenue officer at Pragma.

Economy

#Sona2025: How asset management can unlock the potential of SA's R940bn infrastructure plan

10 Feb 2025

Source: World Economic Forum.

Economy

SA's president calls for global partnerships at World Economic Forum in Davos

21 Jan 2025

Adapt IT and Adopt-a-School Foundation celebrate the matric class of 2024

Primary & Secondary Education

Adapt IT and Adopt-a-School Foundation celebrate the matric class of 2024

Issued by Adopt-a-School 21 Jan 2025

#BizTrends2025: 5 trends that will transform the forensics and compliance sector in 2025 and beyond

Trends

#BizTrends2025: 5 trends that will transform the forensics and compliance sector in 2025 and beyond

Zaakir Mohamed and Mawande Ntontela 20 Jan 2025

Source: © 123rf Estelle van Tonder, professor of marketing at the University of South Africa, says that while self-service options can further augment the customer experience, in practice, things can (and often will) go wrong in the self-service delivery process

CRM, CX, UX

4 ways to ensure positive customer experiences in spite of self-service failures

Dr Estelle van Tonder 15 Jan 2025

Property

From rental shifts to AI innovations: The evolving landscape of South Africa's property sector

Waldo Marcus 9 Jan 2025

Sourcefin lands R150m investment from Futuregrowth to boost SME lending

Funding

Sourcefin lands R150m investment from Futuregrowth to boost SME lending

7 Jan 2025

Source: Supplied. Paul Stevens, chief executive officer of Just Property.

Markets & Investment

How South Africa's property market is poised for growth in 2025

6 Jan 2025

Source: AS Photography/Pexels

Construction & Engineering

Infrastructure takes centre stage in SA’s 2025 infrastructure priorities

Lindsey Schutters 6 Jan 2025

QuickFest returns in January: A must-attend for progressive accountants

Accounting & Auditing

QuickFest returns in January: A must-attend for progressive accountants

Issued by Intuit QuickBooks 6 Jan 2025

Source: Supplied. Rand Airport Commercial Park: Located in Gauteng, it is home to Improvon’s new Dakota Precinct development.

Industrial & Logistics Property

What's driving Cape Town's warehousing boom?

2 Jan 2025

Post Office Amendment Act parachutes beleaguered service into the digital era

Services

Post Office Amendment Act parachutes beleaguered service into the digital era

Lindsey Schutters 23 Dec 2024