Service Manager
A well-established dealership in Mokopane is looking for a service manager to join their service department.
Primary responsibilities:
- Lead a team of proficient technicians and service advisors to provide exceptional automotive services.
- Cultivate a positive and collaborative work environment.
- Ensure the delivery of high-quality vehicle maintenance and repair services, surpassing customer expectations.
- Pursue continuous improvement in service efficiency and effectiveness.
- Establish and nurture strong relationships with customers.
- Promptly address concerns, ensuring a positive and memorable service experience.
- Stay informed about industry trends and technological advancements.
- Implement innovative solutions to elevate service operations.
- Monitor and achieve key performance indicators (KPIs) related to service department efficiency, customer satisfaction and profitability.
- Efficiently manage resources, including personnel, equipment and inventory, to optimise service operations.
Qualifications:
- A minimum of four years' experience as a service manager.
- Demonstrated ability to lead and motivate a diverse team.
- Solid understanding of automotive systems and repair processes.
- Excellent verbal and written communication skills.
Posted on 05 Aug 14:25, Closing date 4 Sep
