Marketing & Media CRM, CX, UX
Submit newsAdvertiseSubscribe

Industries

All industriesAgricultureAutomotiveConstruction & EngineeringEducationEnergy & MiningEntrepreneurshipESG & SustainabilityFinanceHealthcareHR & ManagementICTLegalLifestyleLogistics & TransportManufacturingMarketing & MediaPropertyRetailTourism & Travel

Features

IAB Bookmarks AwardsYouth MonthIMC ConferenceLoeriesWomen's MonthCannes LionsBizTrendsOrchids and OnionsPendoring#StartupStoryMore Sections..
Agriculture
Automotive
Construction & Engineering
Education
Energy & Mining
Entrepreneurship
ESG & Sustainability
Finance
Healthcare
HR & Management
ICT
Legal
Lifestyle
Logistics & Transport
Manufacturing
Marketing & Media
Property
Retail
Tourism & Travel

News

Industries

Companies

Jobs

Events

People

Video

Audio

Galleries

My Biz

Submit content

My Account

Advertise

CRM, CX, UX News Kenya

Last 2 days|Last 7 days|Last 30 days
mSurvey launches first CX survey in Kenya
mSurvey launches first CX survey in Kenya

16 Nov 2017

#Trending: The rise of consumer resilience
#Trending: The rise of consumer resilience

  7 Nov 2017

The power of consumer insights (combined with woke strategy and creative)
The power of consumer insights (combined with woke strategy and creative)

  20 Oct 2017

Simelane and Cooper.
#BODCT: Surprise! THIS is today's African consumer

  11 Oct 2017

Mitigate market disruption by maximising customer experience
Mitigate market disruption by maximising customer experience

  11 Sep 2017

rawpixel ©
Why do some brands still shy away from giving consumers experiences?

  8 Sep 2017

Joe Fuster
#CEMAfrica2017: ‘Remember that I'm human' - your customer

  21 Aug 2017

Phakiso Tlali
#CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

  18 Aug 2017

Maksym Chornii © –
#CEMAfrica2017: "Be an experience business or be out of business" - Adobe

  17 Aug 2017

You hired them, now trust them to get the job done. JR Bale © –
#CEMAfrica2017: Your employees are always on - now TRUST THEM

  17 Aug 2017

Simply put? Cut the red tape and empower your staff. Scott Griessel © –
#CEMAfrica2017: CX predictions for the future, action to take TODAY

  16 Aug 2017

Analytics is critical, but data is being left out
Analytics is critical, but data is being left out

  27 Jul 2017

Five customer referral mistakes to avoid
Five customer referral mistakes to avoid

  8 Dec 2016

Creating great customer service to elevate business
Creating great customer service to elevate business

14 Jul 2016

Show more

More news

mSurvey launches first CX survey in Kenya
mSurvey launches first CX survey in Kenya

16 Nov 2017

#Trending: The rise of consumer resilience
#Trending: The rise of consumer resilience

 7 Nov 2017

The power of consumer insights (combined with woke strategy and creative)
The power of consumer insights (combined with woke strategy and creative)

 20 Oct 2017

Simelane and Cooper.
#BODCT: Surprise! THIS is today's African consumer

 11 Oct 2017

Mitigate market disruption by maximising customer experience
Mitigate market disruption by maximising customer experience

 11 Sep 2017

rawpixel ©
Why do some brands still shy away from giving consumers experiences?

 8 Sep 2017

Joe Fuster
#CEMAfrica2017: ‘Remember that I'm human' - your customer

 21 Aug 2017

Phakiso Tlali
#CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

 18 Aug 2017

Maksym Chornii © –
#CEMAfrica2017: "Be an experience business or be out of business" - Adobe

 17 Aug 2017

You hired them, now trust them to get the job done. JR Bale © –
#CEMAfrica2017: Your employees are always on - now TRUST THEM

 17 Aug 2017

Simply put? Cut the red tape and empower your staff. Scott Griessel © –
#CEMAfrica2017: CX predictions for the future, action to take TODAY

 16 Aug 2017

Analytics is critical, but data is being left out
Analytics is critical, but data is being left out

 27 Jul 2017

Five customer referral mistakes to avoid
Five customer referral mistakes to avoid

 8 Dec 2016

Creating great customer service to elevate business
Creating great customer service to elevate business

14 Jul 2016

Heino Gehle
Disruption through the on-demand economy

1 Jul 2016

Media storm hits Nairobi over restaurant's 'no-Africans after 5' ban
Media storm hits Nairobi over restaurant's 'no-Africans after 5' ban

25 Mar 2015

Mobile users prefer privacy to apps
Mobile users prefer privacy to apps

5 Feb 2015

Yuppiechef creams customer service with common sense
Yuppiechef creams customer service with common sense

 5 Dec 2013

Strat planning for client service and non-planners: Cape Town, 10 April

Stratplanning 3 Apr 2013

AccessKenya automates its customer service
AccessKenya automates its customer service

24 May 2011

Brand Inside and Y&R brands in new partnership
Brand Inside and Y&R brands in new partnership

 22 Mar 2011

SMS becomes a business, healthcare tool

 17 Mar 2011

Small businesses get access to banking

 21 Feb 2007


Let's do Biz