Uber’s innovative platform connects drivers with riders in real time, at the touch of a button. Whether you’re going to work or going out with friends, Uber provides an affordable, safe and reliable way to get across the city.
Mombasa’s natural beauty has always made it a popular tourist destination attracting local and international visitors, it is also a cultural and economic hub. This is one of the many reasons why Uber loves Mombasa - a city of beauty with a vibrant local spirit.
Nate Anderson, acting general manager for Uber Kenya said:
“We’re really excited to launch Uber in Mombasa. Giving locals and visitors in Mombasa an affordable, easy and flexible choice to move around the city safely and reliably.”
Kagure Wamunyu, operations manager for Uber Kenya said:
“For those who don’t know, Uber moves around millions of global citizens every day offering affordable and reliable rides at the touch of a button. By offering a friendly and reliable complement to existing transport options, we can help improve urban mobility in Mombasa, reduce traffic congestion and the environmental impact of vehicles at the same time.”
Uber helps people get a ride at the push of a button - there’s no waiting on the street or walking through unfamiliar neighborhoods to find a bus. It’s the most convenient way to get a safe, reliable and affordable ride.
• 24/7 Support. If something happens in a car, whether it’s a traffic accident or altercation between you and your driver, our customer support staff are ready to respond to any issues 24 hours a day, seven days a week.
• Rapid response. We have a dedicated Incident Response Team to answer any more urgent issues. If we receive a report that a driver or rider has acted dangerously or inappropriately, we suspend their account, preventing him or her from accessing the platform while we investigate.• Working with law enforcement. In cases where law enforcement provides us with valid legal process, we work to get them the facts, for example by providing trip logs. Again, transparency and accountability are at the heart of the Uber experience.
• Pre-screening drivers. All drivers must undergo a screening process before they can use the Uber app.Kagure Wamunyu added:
“Uber is a new and exciting platform that is changing the way Kenyans move around their cities and we are shaping the future of cities across the world. Mombasa is a cultural and economic hub as well as a popular tourist destination that has a need for safe, reliable and efficient transportation and we are so excited to be launching here.”
Distributed by APO (African Press Organization) on behalf of Uber.
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